Coronavirus FAQs
Please find below a summary of our most recent FAQs during the Coronavirus Pandemic, with the aim of providing clarity on where we stand during such uncertain times. Please note that the advice we receive is changing daily and is still becoming clear, therefor this page will be updated frequently as we receive more information from the Government.
Is Castle Street Closed for Good?
No, these are very difficult times for everyone but we are very much looking forward to reopening and welcoming members & guests back.
Can I book?
We are currently not taking any bookings & reservations, however can take membership enquiries which will start upon reopening.
Will my Membership be refunded?
We will be honouring our membership terms, as the club is not closing we will simply be adding additional days onto your renewal date in relation the the amount of days closed.
Will I receive my deposit?
At current advice we will not be refunding deposits, deposits will be simply added as credit for another time. This can be for a wedding postponed for next year, a room reservation or a prepaid dinner/event. All will be rolled over for use upon reopening.
How do I get my credit?
Simply email Enquiries@10CastleStreet and mention your booking, we will then validate the booking and postpone it to your preferred date.
When will you reopen?
We will reopen when the government issues a statement explaining that it is safe to do so.